Company General Customer Service Department Phone Number: 1-844-613-9201 / TTY: 711

Enrollment Customer Service Department: 1-800-772-1213 / TTY 1-800-325-0778 / Railroad retirees call 1-877-772-5772

Speak with a Medicare Licensed Agent: 1-844-613-9201

This company has been serving the healthcare needs of Arizona since 1939.  They are the largest local and independent and not for profit health insurance company located in Phoenix.  BlueCross and BlueShield of Arizona offers various health plans for individuals, families, and small and large businesses.  They are an independent licensee of the Blue Cross Blue Shield Association. 

They inspire Arizonans in improving their health as the trusted leader in delivering affordable and provider of innovative healthcare solutions.   Their people have been present for their members’ biggest accomplishments, fearless moments, and most especially their time of need.  The people of Blue Cross and Blue Shield of Arizona are your friends, your neighbors, your community.  They make it their habit to be true to their mission: to provide the best value in health insurance and related health services in improving the quality of life of the people of this state. 

Being the biggest name in healthcare, they have a 90% acceptance rate to doctors and hospitals.  This will assure you that you will receive the service that you need when you want them.

They offer the following types of Medicare plans:

  • Supplement – Medigap
  • Advantage 
    • BluePathway HMO
    • BlueJourney PPO
  • Prescription drug

IMPORTANT: Go directly to the site to confirm and acquire more information.

Easy-to-follow steps are provided below should you feel the need to compare plans or access the enrollment page.  A brief guide is available for you so you can discover how you can login or activate a new online account and gain access.  Just make sure your personal information is close by.

Requirements to have available to access the Blue Shield of Arizona Medicare website online:

  • Device with stable internet connection

Easy steps to follow to compare plans online:

  1. Visit this link in your preferred search engine on your device.
  2. Select on any “Compare Plans” link.

Easy steps to follow to enroll online:

  1. Visit this link in your preferred search engine on your device.
  2. Select on any “Enroll Now” link.

Do the following when submitting a request email contact to receive help in finding or selecting a plan:

  1. Visit in your preferred search engine on your device.
  2. Type in your personal information in the fields provided in the “Need help finding a plan?” box:
    • Name
    • Phone number
    • ZIP Code
    • Date of Birth
    • Email Address
  3. Select the “Contact Us” button. A representative will contact you shortly.