Humana Pharmacy Over-the-counter (OTC) Allowance

Humana Pharmacy was founded in 1997. Today, they offer eligible members the OTC allowance. Not all plans offer an OTC allowance. If your current plan includes the OTC allowance, you’ll see an OTC credit at the top of the page when you sign in to This credit is the amount you are given per period to use toward OTC products. You can order Humana OTC products using the following methods:

  1. By going online through your account, select “Over-the-Counter (OTC) items” from the “Shop Products” dropdown at the top of the page.
  2. By downloading the Humana Pharmacy Mobile app and then order  directly from your mobile device.
  3. By mailing or faxing the completed Health and Wellness Products Order Form.
    1. Mail only the order form pages to:
      • Humana Pharmacy P.O Box 1197 Cincinnati, OH 45201-1197
    2. Fax only the order form pages to: 1-800-379-7617

Your order total will automatically be deducted from your OTC allowance balance. Be sure to use your balance during each allowance period. The balance amount does not accumulate and does not roll over to the next period.

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Enjoy free delivery

After your order processes, your items will ship for free with standard shipping and arrive within 10-14 days. Your order may be split into multiple shipments.

Take advantage of your insurance coverage medical benefits!

OTC Supplemental Benefit Card Members access to a free and secure online card management tool. The online portal allows patients to perform the following tasks:

  • Activate your account.
  • Check your card balance.
  • Check your transaction history.
  • View all the participating retailers.
  • View exactly which items are eligible simply by scanning the bar code when you use the mobile app.

Some sample items that might be available are:

  • Allergy or Sinus Medication
  • Antacids
  • Anti-gas medications
  • Band aids
  • Cough Drops
  • First Aid Items
  • Adult cough, cold & flu medications
  • Antibiotic creams
  • Supplements
  • Contact Lens Care
  • Vitamins
  • Minerals
  • Abdominal supports
  • Nicotine Patches / gum
  • Wart Removal Treatments
  • Orthopedic & Surgical support
  • Magnifying glasses
  • Denture Products
  • Sore throat products
  • Adult Pain Relief medications
  • Oral Remedies
  • Laxatives
  • Foot Treatments
  • Support Hose – Low compression
  • Sleep Aids
  • Motion Sickness medications
  • Toothbrush & toothpaste
  • Sun block
  • Nasal / Sinus
  • Bathroom safety aids
  • Vaporizers
  • Humidifiers
  • Diabetes Care Accessories
  • Diagnostic Products
  • Epsom salts
  • much more!