Humana Pharmacy was founded in 1997. Today, they offer eligible members the OTC allowance. Not all plans offer an OTC allowance. If your current plan includes the OTC allowance, you’ll see an OTC credit at the top of the page when you sign in to HumanaPharmacy.com. This credit is the amount you are given per period to use toward OTC products. You can order Humana OTC products using the following methods:
By going online through your HumanaPharmacy.com account, select “Over-the-Counter (OTC) items” from the “Shop Products” dropdown at the top of the page.
Humana Pharmacy P.O Box 1197 Cincinnati, OH 45201-1197
Fax only the order form pages to: 1-800-379-7617
Your order total will automatically be deducted from your OTC allowance balance. Be sure to use your balance during each allowance period. The balance amount does not accumulate and does not roll over to the next period.
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Enjoy free delivery
After your order processes, your items will ship for free with standard shipping and arrive within 10-14 days. Your order may be split into multiple shipments.
Take advantage of your insurance coverage medical benefits!
Your insurance only covers certain products. Some items available are subject to change. If your item is not in stock, an item of similar or greater value may be substituted in your order.
OTC Supplemental Benefit Card Members access to a free and secure online card management tool. The online portal allows patients to perform the following tasks:
Activate your account.
Check your card balance.
Check your transaction history.
View all the participating retailers.
View exactly which items are eligible simply by scanning the bar code when you use the mobile app.