Humana Pharmacy Over-the-counter (OTC) Allowance

TOPIC: Humana Pharmacy Over-the-counter Allowance | Order OTC products by Mail Phone | Online App | Phone Number | Mailing Address | Over The Counter Catalog Order Form

This company was founded in 1997. Today, they offer eligible members the OTC allowance. Not all plans offer an OTC allowance. If your current plan includes the OTC allowance, you’ll see an OTC credit at the top of the page when you sign in to This credit is the amount you are given per period to use toward over the counter medical products.

You can order Humana OTC products using the following methods:

  1. By going online signing into your account, select “Over-the-Counter (OTC) items” from the “Shop Products” dropdown at the top of the page.
  2. By downloading the Humana Pharmacy Mobile app and then order directly from your mobile device.
  3. By mailing or faxing the completed Health and Wellness Products Order Form.
    1. Mail only the order form pages to:
      • Humana Pharmacy
        P.O Box 1197
        Cincinnati, OH 45201-1197
    2. Fax only the order form pages to: 1-800-379-7617

Your order total will automatically be deducted from your OTC allowance balance. Be sure to use your balance during each allowance period. The balance amount does not accumulate and does not roll over to the next period.

Take advantage of your insurance benefits!

Your insurance only covers certain products. Some items available are subject to change. If your item is not in stock, an item of similar or greater value may be substituted in your order.

Enjoy free delivery

After your order processes, your items will ship for free with standard shipping and arrive within 10-14 days. Your order may be split into multiple shipments.

OTC Supplemental Benefit Card Members access to a free and secure online card management tool. The online portal allows patients to perform the following tasks:

  • Activate your account.
  • Check your card balance.
  • Check your transaction history.
  • View all the participating retailers.
  • View exactly which items are eligible simply by scanning the bar code when you use the mobile app.

Some sample items that might be available are:

  • Allergy or Sinus Medication
  • Antacids
  • Anti-gas medications
  • Band aids
  • Cough Drops
  • First Aid Items
  • Adult cough, cold & flu medications
  • Antibiotic creams
  • Supplements
  • Contact Lens Care
  • Vitamins
  • Minerals
  • Abdominal supports
  • Nicotine Patches / gum
  • Wart Removal Treatments
  • Orthopedic & Surgical support
  • Magnifying glasses
  • Denture Products
  • Sore throat products
  • Adult Pain Relief medications
  • Oral Remedies
  • Laxatives
  • Foot Treatments
  • Support Hose – Low compression
  • Sleep Aids
  • Motion Sickness medications
  • Toothbrush & toothpaste
  • Sun block
  • Nasal / Sinus
  • Bathroom safety aids
  • Vaporizers
  • Humidifiers
  • Diabetes Care Accessories
  • Diagnostic Products
  • Epsom salts
  • much more!

Follow these easy steps below to Register an online Humana account:

  • Visit: or click here.
  • Type in the following:
    • Your Username
    • Your Password
  • Click on the purple “Sign In” button and begin managing your current online account.

Follow these easy steps below to Log into your online Humana account:

  • Visit: or click here.
  • Click the purple “Activate online profile” button under the “Don’t have a profile?” section.
  • Type in the following:
    • Your Member ID
    • Your Date of Birth
    • Your ZIP Code
  • Click on the purple “Sign In” button.
  • Continue to move forward and provide all the required information to verify your identity and complete the registration for a new online account.

Download the free app today:

Log in using the same website login ID and password. If you are not yet signed up, click “Sign Up” on your mobile device to begin the process.

2021 Over-the-Counter Catalog & Order Form

Humana Pharmacy Over-the-Counter Video Summary: