Customer Service Phone Number: 1-800-847-0615

Customer Service Outside the United States, Puerto Rico, Canada Phone Number: 1-847-883-1215

Hongkong and Shanghai Banking Corporation, or better known as HSBC, opened their branches in Shanghai in 1865.  They now have around 3,900 offices across 65 countries globally.  The operational head office of HSBC Bank USA is located in New York City.  They are currently employing 43,000 people with over 228 branches in the entire United States.  HSBC offers a comprehensive, competitive pay and benefits package to support the employees’ professional and personal needs.  They provide a vast range of benefits, which may safeguard areas such as work-life balance, insurance and savings, health and personal development.

Why Create An Online Account?

HSBC offers their members an access to Your Benefit Resources.  This service is free of charge for clients who require to handle their account online.  When they create a new account, employees will be able to perform the following:

  • Choose your plan and your benefit options.
  • Update the information of your dependent.
  • Have a comparison between medical options like cost of deductibles, copayments, coinsurance, among other details.
  • And much, much more!

Employee benefits may include:

  • Retirement
  • Pension Plan
  • Health Care
  • Discounts
  • Paid Time Off
  • Competitive Pay
  • Wellness Tools, Programs & Resources
  • Parental Leave
  • Flexible Work Hours & Arrangements

IMPORTANT: Go directly to the site to confirm and acquire more information.

Easy-to-follow steps are provided below should you feel the need to access the login or registration page.  A brief guide is available for you so you can discover how you can login or activate a new YBR account online. Just make sure your personal information is close by.


Easy steps to follow for clients who need to create a new YBR account online:

  1. Visit or click here in your preferred search engine on your device.
  2. Select the “New User?” link.
  3. Provide the last 4 digits of your Social Security Number in the space provided.
  4. Provide your Date of Birth in the space provided.
  5. Select the “Continue” button to move forward.
  6. You can now begin to access and manage your account online.

Easy steps to follow for employees who need to access their login page online:

  1. Visit or click here in your preferred search engine on your device.
  2. Provide your User ID in the space provided.
  3. Provide your Password in the space provided.
  4. Select the “Log On” button.
  5. Proceed to move forward and manage your account online.

HSBC Pension Plan PDF:

HSBC Employee Benefits Video Summary: