General Member Customer Service Department Phone Number: 832-824-2300

Texas Children’s Hospital started in 1951. They are one of the country’s best, leading and most comprehensive specialty pediatric hospitals, with over 4 million patient encounters annually.  Texas Children’s Hospital has been consistent in improving their specialties and even provide cardiovascular treatment to this day. Texas Children’s Hospital is the first one to provide a program that allows children to receive home care for pediatric respiratory failure as opposed to spending extended time in hospital care.

Texas Children’s Hospital is rated in the Parents magazine, U.S. News and World Report as one of the country’s most excellent children’s hospitals. Many of the Doctors in their hospital are known for their exceptional care and have been recognized in the Best Doctors of America website. Their nursing staff are also well-known for their dedication and hard work, accomplishments and continued leadership.  Texas Children’s Hospital’s nursing staff have been awarded the Magnet Recognition Program given by the American Nurses Credentialing Center for their outstanding and professional nursing care.

IMPORTANT: Go directly to the site to confirm and acquire more information.

Easy-to-follow steps are provided below should you feel the need to make an online payment.  A brief guide is available for you so you can discover how you can submit and apply a payment to your account.

Why create a MyChart account?

  • Access billing to make payments
  • View statements online
  • Save payment information
  • Review payment history
  • View your child’s medical and billing records
  • Access your care team
  • Send non-urgent messages
  • Schedule appointments with primary care providers
  • Request prescription refills
  • See test results
  • View after visit summaries
  • much more!

Requirements to have available to pay your Texas Children’s Hospital or Physician BillPay online:

  • Stable internet access
  • Personal information

Easy steps to follow to make a payment to your account online:

  1. Visit in your preferred search engine.
  2. Select from the following:
    1. Pay Via MyChart
    2. Pay as Guest
  3. Continue to provide the necessary information and move forward until complete.

Note: MyChart is also valid for:

  • TC Physicians Service Organization
  • TC Pavilion for Women
  • TC Pediatrics Save
  • TC Urgent Care

If you are not able to access your billing details in MyChart, call the appropriate customer service area phone number found below:

Texas Children’s Hospital
Texas Children’s Physicians Service Organization
Texas Children’s Pavilion for Women

832-824-2999 / Toll Free 888-263-6360
Texas Children’s Pediatrics
Texas Children’s Urgent Care