Need to contact or place a phone call to Nations OTC Representative: 1-833-SHOP-OTC/1-833-746-7682 (TTY: 711)
Contact Line for Current Members: Please first call the number found on the back of your member ID card for accurate and faster service.
Tufts Health Plan is an American health plan with headquarters based in Massachusetts under the umbrella of Tufts Associated Health Plans, Inc. They are based in Watertown, Massachusetts, to be exact. Tufts Health Plan is a nonprofit organization that started in 1979 by Morton Madoff., MD, who was the dean of Tufts University School Medicine. Tufts Health Plan is recognized nationally for their dedication to delivering innovative and high quality health care coverage. Tufts Health Plan provides their members and employers a vast selection of health management programs, supporting evidence-based approaches to health and wellness.
Tufts Health Plan Medicare Advantage provides members with an access to doctors, specialists, as well as hospitals that are inclusive with a lot more benefits and financial security than the Original Medicare alone. The added benefits are as follows:
- Chiropractic Care
- Podiatry Services
- Home Health Services
- Telehealth or Telemedicine Services
- Over-the-Counter for Medicare Items
- And many more!
What is the Tufts Health Plan Medicare Advantage Over-the-Counter Benefit?
This is a program that will enable you to acquire over-the-counter items that will arrive at your address in the mail. The card must be activated and the initial OTC dollar amount will be loaded onto the card. This benefit will also assist you with the cost of essential health care products that are not within the medical or pharmacy expense under your plan. To add to this, it can aid you in saving money on a vast array of generic branded health essential products like cold medicines, pain relievers, dental care, first aid supplies, and so much more.
Advantages of using OTC benefit:
Save your time – one less trip to the pharmacy will mean that members may get to spend more valuable time on what matters most.
Easy access – OTC purchases are sent straight to the members’ homes. The need to drive anywhere will be lessened.
You will save money – Members may get OTC items they require without using money out of your own pocket. An allowance per quarter will be used on a varied range of health-related products like cold remedies and other personal care products.
Shipping is FREE – No shipping or handling fees!
No additional costs!
If you will use the credit or pre-determined allowance that is provided within this benefit, all products you wish to get will be given to you at no extra cost. Your orders will also be delivered to your home without worrying about shipping fee as these will all be covered by the benefit.
Tufts Health Plan Medicare Advantage works with OTC Network that will allow their members to purchase common everyday medical and personal health care essentials. Their team of clinicians, researchers, engineers, financial experts, and a great number of direct sales representatives have outstanding expertise and know everything about healthcare business.
The following are the common medical and personal care items that they offer for their partners:
- Eye and Ear Care
- First aid supplies
- Allergy sprays and gels
- Skin and sun care products
- Cold and flu products
- Dental and Denture Care
- Antacids and Acid Reducers
- Vitamins and Minerals
- And so many more!
These OTC products are all given to members at no extra cost. A credit or pre-determined allowance is given within the benefit. Shipping fee will not be charged to the member especially if this is inclusive in your plan. Find below the easy methods where active members of this program can submit their orders:
- They may scroll down below and go through on how to set up an account online. This is considered to be the fastest, most convenient, and easiest way to order 24/7.
- They may place their orders by calling 1-888-682-2400.
- They may use their card at any of the following stores:
- CVS Pharmacy
- Rite Aid
- Dollar General
- Family Dollar
How to know if a member is qualified?
Members must make sure to review the Summary of Benefits of their existing personal plan to verify if their plan has this benefit included in it. If it does, members must also be aware of the plan’s specified OTC allowance frequency, whether it is provided monthly or quarterly. The allowance amount may vary depending on the plan. The number to contact is given at the start of this article if you need further information about your plan benefits.
There are a few plans that are inclusive of an allowance that is provided on a monthly basis. These credits may be consumed to purchase some over-the-counter medications and supplies, comprising of digestive health treatments, allergy medication, pain relievers, first aid supplies, and so many more. Members must review the Evidence of Coverage of their plan to check if it is included in their benefit and to find out the exact amount of the monthly allowance provided.
IMPORTANT: Go directly to the site to confirm and acquire more information.
NOTE: The information provided here is not a comprehensive explanation of the benefits available to you. It is always best to communicate directly with the company to know more information about their available plans.
Easy-to-follow steps are provided below should you feel the need to access the login or registration page. A brief guide is available for you so you can discover how you can login or activate a new online account and gain access. Just make sure your personal information is close by.
Requirements to have available to be able to sign in or register to your Tufts Health Plan Medicare Advantage OTC account online:
- Stable internet access
- Email address
- Member information
- Personal information
Easy steps to follow for members who need to activate their OTC card online:
- Visit this link in your preferred internet browser on your device.
- Type in your 16- or 19-digit card number in the space provided.
- Select the blue “Go” button to move forward.
- Continue to move forward and provide all the necessary information to complete the activation.
Valuable guidelines for creating / processing / submitting your order:
- The card is loaded with cash allowance at the beginning of each quarter. It is suggested to spend the full benefit before the end of each quarter.
- Never throw away your card as it will be reloaded at the start of the next calendar quarter.
You may download Tufts Health Plan OTC Savings Guide: