Contact Phone Number: 1 (877) 795-4521 TTY: 711 *** FirstLine Medical Customer Service toll-free: 1-800-976-1849, TTY 711
TOPIC: Firstline Medical | OTC | Phone Number | Login / Register | Create Account to View Over The Counter Products | Buy Personal Products At No Extra Cost To You
History: FirstLine Medical is part of the Optum network and has been managing over-the-counter benefits since 2004. UnitedHealthcare’s mission is to constantly help people live healthier lives and make the health system work better for everyone. This mission made UnitedHealthcare market specific health plans that offer Over-the-Counter (OTC) Essentials coverage. It enables their members to obtain, at no extra cost, certain medical products that they require to achieve health and wellness.
UnitedHealthcare is now working with FirstLine Medical to supply their members with the products that are available for purchase. There are a select health plans that offer this Essentials coverage that enables their plan holders to enjoy health and wellness products from a catalog or get them online. The items are as follows:
- Stomach remedies
- Pain Management products
- Cold products
- Allergy products
- Eye and Ear Care products
- First Aid products
- Skin Creams and Lotions
- Leg & Foot Care products
- Disposable Briefs
- Bathroom Safety Seats or Rails
- And much, much more!
Benefit Credits are credited to the member’s account every quarter. These credits may be used once the member makes a purchase from the selection in the catalog. These credits are given or loaded to their account at NO ADDITIONAL COST. Handling and shipping as well as taxes are also covered.
IMPORTANT: Go directly to the site to confirm and acquire more information.
Easy-to-follow steps are provided below should you feel the need to create a new UHC OTC Essentials account or login in to an existing account online. A brief guide is available for you so you can discover how you can login or activate a new online account and gain access. Just make sure your personal information is close by.