Department Phone Number: 1-888-204-4062 (TTY: 711)

Topic: Humana | Pay | Bill Payment Online | One Time | By Mail Phone | Billing Individual & Gamily or Medicare plan

This company has been providing excellent healthcare since 1961 in Louisville, Kentucky.  They adhere to their commitment daily by inspiring health, cultivating uniqueness, pioneering in simplicity, thriving together and rethinking routine, which assists people in achieving long-lasting improvement in their well-being. In 2006, they launched an education promotion to market Medicare Advantage nationwide to all customers who are Medicare-eligible.  To date, they offer the following types of services:

  • Group Health Insurance
  • Medicare Plans
  • Health Plans for Individuals, Families, Seniors, Servicemen, Servicewomen and Veterans
  • Dental and Vision Plans
  • Life Insurance
  • Pharmacy Services
  • And much, much more!

One common question that is always asked from this company is how they can compare and discover the best plan for them.  These types of policies are totally different from the original Medicare. Medicare Advantage plans, also known as Medicare Part C, enhance the plan by including in a doctor, hospital, and sometimes prescription coverage all in one plan.  There are some that even offer dental, vision, hearing needs to name a few.  To understand more about this, click here for more information.

IMPORTANT: Go directly to the site to confirm and acquire more information.

Easy-to-follow steps are provided below should you feel the need to access comparison and review page.  A brief guide is available for you so you can discover how you can create a comparison for review online.  Just make sure your personal information is close by.

Easy steps to follow to Pay Your Plan Premium Online:

  1. Visit or  in your preferred search engine on your device.
  2. Choose the option that best fits your needs such as:
    • Make A One Time Payment – * Use Express Pay, the fastest way to pay. No registration required for a quick, simple, one-time premium payment.
    • Sign in to MyHumana –  access saved account information for a one-time plan premium payment and manage account details or automatic payments.
    • Pay by Mail – Mail the payment along with the coupon book slip to the address on the slip, using the return envelope provided to you. Write your Humana member ID on the check. The Humana member ID number is on your Humana member ID card or invoice. Make sure that your payment by check or money order is postmarked by the payment due date to avoid cancellation or termination.
    • Pay by Phone – Call the Customer Care department at the number listed on the back of your Humana member ID card to make your payment over the phone.

Easy steps to follow to start an online search for A Medicare Advantage Plan:

  1. Visit in your preferred search engine on your device.
  2. You may type in your zip code in the space provided and then select the green “Shop Plans” to view what is available.
  3. NOTE: you may also view the plans available at the bottom of the page.

Easy steps to follow for current members who need to search for a doctor in the Medicare network online:

  1. Visit in your preferred search engine on your device.
  2. Select the “Find a Doctor” button.
  3. Make sure the doctor type is “Medical” and select the green “Go” button to confirm.
  4. Next, choose “Just Looking” or “Member ID” and then provide all the required information to perform a search online.

Easy steps to follow for current members who need to find a Pharmacy:

  1. Visit in your preferred search engine on your device.
  2. Provide your ZIP code.
  3. Select your “Network”.
  4. Continue until your find the pharmacy of your choice.