Need to contact or place a phone call to Priority Health Medicare Healthy Benefits: 1-833-862-8434 (TTY 711)

Contact Line for Current Members: Please first call the number found on the back of your member ID card for accurate and faster service. 

Priority Health is known nationwide as a nonprofit health benefits company that is concentrated on the improvement of the health and lives of one million members all over Michigan.  Priority Health continuously grows to be the standard for quality, customer service, clarity, and product innovation.

They are the fastest growing health plan in Michigan which makes them the best choice for the residents in the state.  Members will immediately know that they have made the smart choice when they opt to enroll in Priority Health.

Choosing a Priority Health Medicare plan does not only mean receiving the Medicare Advantage plan that many residents in Michigan choose.  It also means that members receive a plan that prioritizes the needs of Michigan residents.  With Priority Health Medicare Advantage, members will be uniting with Michiganders who are making the right choice with their Medicare.  They get to enjoy the following:

  • Members are covered with their network which is inclusive of 97% of primary care doctors in Michigan. The coverage travels with members wherever they go with the out-of-state care at in-network costs, including an unlimited worldwide emergency and urgent coverage.
  • Priority Health Medicare Advantage plan will give its members $0 virtual visits for primary care, specialists, and behavioral health so members may receive the care they require from the comfort and safety of their home.
  • Priority Health Medicare Advantage has the Medicare Advantage Plans that are the highest rated in the state.  97% of their Medicare members stay with them, as compared to the national average of 88%.

The 2021 PriorityMedicare VitalSM (PPO) will provide their members everything they desire about the Original Medicare including everything they wish was in it.  This includes a hassle-free open network with a drug plan, opulent supplemental benefits, a $30 per month Part B premium credit and more!

The 2021 PriorityMedicare VitalSM (PPO) also covers over-the-counter items like drugs and other health related items that do not require a prescription.

What is the 2021 PriorityMedicare VitalSM (PPO) Over-the-Counter Benefit?

This is a program that will enable you to acquire over-the-counter items that will arrive at your address in the mail.  The card must be activated and the initial OTC dollar amount will be loaded onto the card.  This benefit will also assist you with the cost of essential health care products that are not within the medical or pharmacy expense under your plan.  To add to this, it can aid you in saving money on a vast array of generic branded health essential products like cold medicines, pain relievers, dental care, first aid supplies, and so much more.

Advantages of using OTC benefit:

  • Save your time – one less trip to the pharmacy will mean that members may get to spend more valuable time on what matters most.

  • Easy access – OTC purchases are sent straight to the members’ homes.  The need to drive anywhere will be lessened.

  • You will save money – Members may get OTC items they require without using money out of your own pocket.  An allowance per quarter will be used on a varied range of health-related products like cold remedies and other personal care products.

  • Shipping is FREE – No shipping or handling fees!

No additional costs!

If you will use the credit or pre-determined allowance that is provided within this benefit, all products you wish to get will be given to you at no extra cost.  Your orders will also be delivered to your home without worrying about shipping fee as these will all be covered by the benefit.

2021 PriorityMedicare VitalSM (PPO) works with HealthyBenefitsPlus that will allow their members to purchase common everyday medical and personal health care essentials.  Their team of clinicians, researchers, engineers, financial experts, and a great number of direct sales representatives have outstanding expertise and know everything about healthcare business.  

The following are the common medical and personal care items that they offer for their partners:

  • Eye and Ear Care
  • First aid supplies
  • Allergy sprays and gels
  • Skin and sun care products
  • Cold and flu products
  • Dental and Denture Care
  • Antacids and Acid Reducers
  • Vitamins and Minerals
  • And so many more!

These OTC products are all given to members at no extra cost.  A credit or pre-determined allowance is given within the benefit.  Shipping fee will not be charged to the member especially if this is inclusive in your plan.  Find below the easy methods where active members of this program can submit their orders:

  • They may scroll down below and go through on how to set up an account online.  This is considered to be the fastest, most convenient, and easiest way to order 24/7.
  • They may place their orders by calling 1-833-862-8434, TTY: 711
  • They may visit a participating store by finding one through the OTC website or app’s Store Locator.

How to know if a member is qualified?

Members must make sure to review the Summary of Benefits of their existing personal plan to verify if their plan has this benefit included in it.  If it does, members must also be aware of the plan’s specified OTC allowance frequency, whether it is provided monthly or quarterly.  The allowance amount may vary depending on the plan.  The number to contact is given at the start of this article if you need further information about your plan benefits.

There are a few plans that are inclusive of an allowance that is provided on a monthly basis.  These credits may be consumed to purchase some over-the-counter medications and supplies, comprising of digestive health treatments, allergy medication, pain relievers, first aid supplies, and so many more.  Members must review the Evidence of Coverage of their plan to check if it is included in their benefit and to find out the exact amount of the monthly allowance provided.

IMPORTANT: Go directly to the site to confirm and acquire more information.

NOTE:  The information provided here is not a comprehensive explanation of the benefits available to you.  It is always best to communicate directly with the company to know more information about their available plans.

Easy-to-follow steps are provided below should you feel the need to access the login or registration page.  A brief guide is available for you so you can discover how you can login or activate a new online account and gain access.  Just make sure your personal information is close by.

Requirements to have available to be able to sign in or register to your 2021 PriorityMedicare VitalSM (PPO) OTC account online:

  • Stable internet access
  • Email address
  • Member information
  • Personal information

Easy steps to follow for new members who need to register a new account online:

  1. Visit in your preferred search engine on your device.
  2. Select the green “Get Started” button for you to be redirected to 
  3. Type in your Healthy Benefits Plus Member Card Number in the space provided.
  4. Type in your ZIP Code in the space provided.
  5. Type in your Date of Birth in the space provided.
  6. Select the green “CONTINUE” button to proceed forward.
  7. Continue to move forward and provide all the necessary information until you receive a successful registration confirmation.

An email verification will be received once you have successfully registered your account.  This will enable you to have full access to your account online and may start taking advantage of the 2021 PriorityMedicare VitalSM (PPO) OTC online pharmacy benefits that is inclusive in your plan if you are qualified.

Easy steps to follow for existing members who need to login to their current account online:

  1. Visit in your preferred search engine on your device.
  2. Select the “Log in” link located in the upper right hand corner of the page.
  3. Type in your Email Address in the space provided.
  4. Type in your current Password in the space provided.
  5. Select the green “LOG IN” button to continue forward.
  6. You may now start managing your account online.

Important note about the Priority Health Plan Healthy Benefits Walmart OTC Catalog:

  • You may view all available products online or with the Healthy Benefits Plus mobile app anytime you need to.  Once you are done choosing the products that you need to buy, you will be sent to to fill your basket and complete your transaction.
  • As soon as you are ready to check out, choose the Gift Card payment option and input your 17-digit account number together with your 4-digit security code indicated at the back of your card.  If the balance in your card does not cover the expense of all items in your cart, or if you have items in your cart that are not approved by the benefit, you will be asked to input another card number to pay for the remaining balance as those will not be covered by the benefit.

You may download Priority Health Plan OTC Catalog:

2020 Priority Health Plan Healthy Benefits Walmart OTC Catalog


If you wish to download the catalog, please visit the link below:

If you need to find a store or a participating location:

You may shop at several participating locations to redeem your OTC Benefits and Food Savings.  All you have to do is use the store finder and toggle between participating stores for each benefit.  

If you still have queries about your plan, you may contact the phone number indicated at the back of your health plan member card.

Visit the App Store or Google Play if you wish to download the app.

You may log in using your ID and password that you use in the website.  Select “Sign Up” on your mobile device to begin the process if you have not yet signed up.

Priority Health Plan OTC Over-the-Counter Video Summary:

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