Company Phone Number: 314-362-8400 or 855-362-8400
BJC Healthcare was created in 1993 when Barnes-Jewish, Inc. merged with Christian Health Services with the objective of creating a system consisting of a great urban teaching facility and a network of suburban community hospitals. The two nationally recognized teaching hospitals they have – Barnes-Jewish Hospital and St. Louis Children’s Hospital are both allied with Washington University School of Medicine.
BJC Healthcare is presently providing healthcare to the areas of St. Louis, Southern Illinois, as well as Mid Missouri Regions. The health care they provide are as follows:
- Primary care
- Inpatient and outpatient care
- Community health and wellness
- Workplace health
- Home health
- Community mental health
- Long-term care
The benefit programs they have for the communities are what gives them pride in what they do. They also have programs for residents in the area they are in who are experiencing a medical tragedy but without health insurance. They provide care and resources for teen parents. BJC Healthcare also takes pride in the programs they have for women who do not have access to maintenance and preventative care. One of the activities they also take pride in is their charity care and ongoing education for future health practitioners like doctors and nurses.
Members always inquire about making a payment to BJC Healthcare. A one time payment may be sent online through a U.S. bank. It can be made by using your credit card, debit card or even electronic check payment. This usually takes 48 hours to post to the member’s account.
IMPORTANT: Go directly to the site to confirm and acquire more information.
Easy-to-follow steps are provided below should you feel the need make a payment online. A brief guide is available for you so you can discover how you can submit and apply payment to your account online.
Requirements to have available to submit and make an online payment to BJC Healthcare:
- Stable internet access
- Personal information
Easy steps to follow to make payment to your account online:
- Visit www.bjc.org/Online-Bill-Pay in your preferred search engine. Click here for link.
- Select the “Pay My Bill” button located under the section with the title “Online Bill Pay”.
- In the space provided, enter your PO Box Number which is the same address on your billing statement’s payment coupon. (This will help them determine which BJC facility you want to make payment to.)
- Select the “Submit” button to move forward.
- Continue to provide necessary information and move forward until complete.
What Do I do if I have Physician and Other Charges? The online payment portal is for BJC HealthCare hospitals and services only. If you receive additional bills for other services the patient received including, for example, physician charges for consultations, anesthesiology or radiology, please contact those offices directly.
What Do I Do If I Don’t See Payment Credits Applied? Your payment will be credited to your patient account within 48 hours. The normal timeframe for payment to be reflected on your credit card account is a minimum of one week and will depend on the practices of your banking institution.
How Do I Get Financial Assistance? Financial assistance may be available to you. If you need help paying for the health services you received, please contact one of the financial representatives to determine if help is available to you. Financial assistance may include determining your eligibility for free care or for a reduction in the amount you owe, helping you apply for Medicaid assistance or setting up an interest-free payment plan.
How Do I Request a Refund? If you need to request a refund for any reason, please contact the Revenue Management office listed on your statement. If it is determined you are due a refund, please allow 21 days for your refund to be processed. Refunds using debit and credit cards will be refunded to the card used to make the payment, when possible. All other refunds will be made by check.