TOPIC: Blue Cross Blue Shield Montana | Member Services | Login / Register | Sign In Log In Registration | Online Account | Pay Bill | Blue Access

HEADQUARTERS:

3645 Alice Street
PO Box 4309
Helena, MT 59604-4309

Member General Customer Service Phone Number: 1-800-447-7828 / 1-800-253-4091 (TTY)

This company is the state’s biggest name in health care. They are a division of Health Care Service Corporation, a Mutual Legal Reserve Company, an independent licensee of the BlueCross BlueShield Association. 

They are headquartered in Helena with five other regional offices in Billings, Missoula, Bozeman, Great Falls, and Kalispell.  No other health insurance company can match BCBSMT’s sound local presence of more than 500 Montana-based employees.

They supply the highest quality of health insurance plans and admin services to Montanans for nearly 80 years.  They are also fully committed to ensuring their more than 250,000 members to receive the maximum health care, no matter where they are on the health spectrum. 

As a health insurance company, they take pride in their innovation in technology, efficiency, and responsiveness.  They offer the Blue Access for Members.  It provides their members and the dependents a secure online access to their benefits summaries, claim status, provider information, and loads of valuable health tips.

At BCBSMT, the people are devoted to their members.  This devotion is reflected in the member satisfaction rating for phone inquiries at 92%.  This means that 92% of inquiries are resolved in the first phone call. 

IMPORTANT: Go directly to the site to confirm and acquire more information. 

Your account  will provide you with access to your health plan information and these useful resources and tools:

• Use the Find an in-network doctor, hospital or other provider tool
• Pay your bill
• Review your benefits, account balances, claims status and more
• Order or print a replacement ID card
• Set preferences
• Sign-up for alerts and notifications

1. Visit www.bcbsmt.com in your preferred search engine on your device.
2. Review the available selections.
3. You can either select on one of the blue tabs that suits your needs or you can select one of the pictures that applies to you.
4. Select the appropriate option to be directed to the correct site and finish your request once redirected.

1. Visit www.bcbsmt.com/member in your preferred search engine on your device.
2. Select “Register Now”.
3. Agree to the terms of use.
4. Select the “Next” button.
5. Create and type in your username and password in the spaces provided.
6. Type in your email address in the spaces provided.
7. Select a security question and type in the answer in the space provided.
8. Select the “Next” button.
9. Type in your name in the space provided.
10. Input your date of birth.
11. Type in your ZIP code.
12. Type in your ID number and group number in the spaces provided.
13. Answer the question about being a legal guardian, if it applies.
14. Select the “Next” button.
15. Continue to move forward and complete the online registration to create a new account.

1. Visit www.bcbsmt.com/member in your preferred search engine on your device.
2. Provide your username and password in the spaces provided.
3. Select the “Member Login” button.
4. You may now begin to manage your account online.