Customer Service Department Phone Number: 1-800-334-0110

Aetna began in 1853 with Eliphalet A. Bulkeley as Aetna’s first-ever president.  Aetna has been known for providing traditional and consumer directed health care insurance and related services.  This includes medical, pharmaceutical, dental, behavioral health, enduring care, and disability plans.  These are primarily through employer-paid that is either fully or partly paid as well as benefit programs.  Aetna’s name was taken from the active volcano located in Sicily, Italy – the Mt. Etna. 

Aetna is currently the one of the nation’s leading company in diversified health care benefits. At present, over 44 million people have access to information and resources that will help them in making sound decisions and obtain a health coverage at a modest rate.  Aetna’s alliance of physicians and hospitals is sizable and diverse.  The company also have plenty of utilities available for their members so that they can get the most benefit from their plan.

IMPORTANT: Go directly to the site to confirm and acquire more information.

Easy-to-follow steps are provided below should you feel the need to access the login or register page.  A brief guide is available for you so you can discover how you can login or activate a new online account and gain access.  Just make sure your personal information is close by.

Easy steps to follow to register and create a new account online:

  1. Visit the URL in your preferred search engine.
  2. Click on the “Register Now” button.
  3. Sign up using your Member ID or Social Security Number.
  4. Type in your name in the spaces provided.
  5. Input your date of birth in the fields provided.
  6. Type in your zip code in the space provided.
  7. Click on the “Continue” button to move forward.
  8. Continue to move forward and complete the online registration.

Easy steps to follow to get access the Directory of Health Care Professionals and Providers online:

  1. Visit the URL in your preferred search engine.
  2. Type in your zip code, city, county or state in the field provided.
  3. Click on the “Search” button.

Easy steps to follow to access your current account online:

  1. Visit www.aetna.com/united in your preferred search engine.
  2. Type in your username in the space provided.
  3. Type in your current password in the space provided.
  4. Click on the “Secure Login” button.
  5. Begin managing your account.