LIFETIME MEMBERS: You Get Access to Free ETOOLS / Here are some basic facts to be know about the Free eTools for Lifetime Members program.
What is WW eTools? This program is a special opportunity for eligible Lifetime Members to receive free access to eTools in recognition of their great achievements. These eTools remain free as long as they maintain their eligibility.
What are the Lifetime Member’s eligibility requirements for getting Free eTools? The requirements for Free eTools for Lifetime Members are the same as the requirements for Free Meetings for Lifetime Members. They will need to make sure they go in and weigh in once every calendar month and be within 2 pounds of their goal weight.
Does this apply to new Lifetime Members or all Lifetime Members? The requirement is for every type of or all Lifetime Members still at goal and attending each month.
Is there a weight eligibility restriction? Yes. They can not be below the lowest weight in their Weight Watchers Healthy Weight Range.
If they are below their Healthy Weight Range, will signup be stopped? Yes. A page with the headline “Sorry, Weight Watchers online products are not able to meet your needs at this time” will appear along with an explanation of why they can not continue the signup.
How will they signup for eTools? When a member reaches Lifetime status, the Leader or Receptionist will provide the Lifetime Member with their first Free eTools for Lifetime Members Voucher. The eTools Voucher will include their special Access Code / Activation Code along with all the necessary instructions for signup. There are separate instructions for those who are new users or current users. If the Lifetime Member is a new eTools user they will need to follow the New Users instructions on the Voucher. If they currently use eTools then they should follow the Existing Users instructions.
At the New Users next month’s weighin, they will receive another Voucher but they will then need to follow the Lifetime Member Existing Users instructions on the Voucher.
Does the Lifetime Member have to enter their credit card information at signup? Yes they will need to do so. If the Lifetime Member loses their eligibility for Free eTools but wants to continue using eTools, they will begin to be billed monthly until they cancel, using the credit card information entered at signup.
What if the Lifetime Member is no longer within the requirements (skipped a weighin or is more than two pounds from their goal weight)? They will not receive a new Voucher from their Leader or Receptionist at that weighin. They will be able to continue using eTools for Free until the end of their current Free subscription period.
IMPORTANT!:Before the new period begins the non-eligible member will need to cancel their eTools subscription. If they do not, they will be charged a fee at that time and they will continue to be billed each month until they cancel or get back within Lifetime Member guidelines and eligibility.