This article talks about Medical Insurance, Medical Coverage, as well as Health Insurance for Senior Citizens.  Check-in with your current provider and your current medical plan to know what is your exact coverage with the company.  Some insurance plans, like Medicare, are always subject to change.  Do check with your current insurance provider.

Contact Phone Number: 1 (877) 795-4521 TTY: 711

FirstLine Medical was founded 2004. They are part of the Optum network and have been managing over-the-counter benefits since then. UnitedHealthcare is working hard to play their part in coming up with a more sustainable health care system: one that works efficiently for everyone no matter their age range.  They are working with FirstLine Medical to offer their customers holding certain plans that include the option to have Over-the-Counter (OTC) Medical Care Items coverage.  The plan holders with this specific coverage plans that have this option are able to enjoy purchasing certain health and wellness products through the use of benefit credits.  This may be done by selecting from the items available from a catalog or purchase online.  These health and wellness products are, but are not limited to, as follows:

  • Antacids
  • Laxatives
  • Pain Management products
  • Cold products
  • Allergy tablets
  • Eye Drops
  • A toothbrush
  • Dry Mouth Spray
  • Dental Floss
  • Vitamins
  • Supplements
  • First Aid products
  • Skin Creams and Lotions
  • Leg & Foot Care products
  • Disposable Briefs
  • Wipes
  • Safety Seats or Rails
  • And much, much more!

Benefit Credits are credited to the member’s account every quarter.  These credits may be used once the member makes a purchase from the selection in the catalog.  These credits are given or loaded to their account at NO ADDITIONAL COST.  Handling and shipping as well as taxes are also covered.

IMPORTANT: Go directly to the site to confirm and acquire more information.

Easy-to-follow steps are provided below should you feel the need to access the login or registration page.  A brief guide is available for you so you can discover how you can login or activate a new online account and gain access.  Just make sure your personal information is close by.

Requirements to have available to login or register:

  • Stable internet access
  • Personal information
  • You must be enrolled in a qualifying Health Plan to use the website.

Easy steps to follow to login and manage an EXISTING account online:

  1. Go to the following website: in your preferred search engine in your device.
  2. Provide your current User ID and Password in the spaces provided.
  3. Select the “Login” button.
  4. Once you are in your account, verify that all your account information and personal details are correct each time. If you see any issues, contact customer service.

Easy steps to follow to register and create a NEW login for an account online:

  1. Go to the following website: in your preferred search engine in your device.
  2. Select the “Register” button.
  3. Proceed to provide all the required information such as:
    1. Name
    2. Email Address
    3. Date of Birth
    4. Member ID
  4. Create a new Username and Password.
  5. Select the security questions that you prefer and provide the appropriate answers.
  6. Select the “Register” button.
  7. Make sure you receive a confirmation or able to login.
  8. Make sure all account information and personal information is correct once you are logged in.  If you see anything that is wrong contact customer service to have it corrected.