Department Phone Number: 1-800-282-4548 (1-800-AVAILITY)

Physicians and other healthcare professionals can work with Humana online through the Availity Portal at “Patients. Not paperwork.” This is the motto of Availity. A company that also believes in speed with quality, accountability, and trust. This company delivers many tools, reports and articles to help and assist health care providers.  One tool called the “Availity Provider Portal” is created for health care providers and staff to ensure that their belief and their motto is in place.

Availity manages the largest real time information network in healthcare. They connect over a million providers, health plans and their technology partners. In 2001 Availity was launched in Jacksonville, Florida and they began to offer providers, hospitals, and health systems revenue cycle and patient financial management solutions. This began as a joint venture between Florida Blue (formerly Blue Cross and Blue Shield of Florida) and Humana.

Providers will have access to the following self-service online tools:

  • Checking of eligibility and benefits.
  • Estimate patient responsibility.
  • Submit referrals and authorizations.
  • Checking of claim status and correct claims.
  • Review potential edits in codes.
  • View remittance advice.
  • Respond to requests for records.
  • Collect payments.
  • Track reimbursements.
  • Work with many payers.

IMPORTANT: Go directly to the site to confirm and acquire more information.

Should you need access to the sign in or registration page, easy-to-follow steps are provided below.  A brief guide will help you discover how you can log in to an active account or activate a new online account and able to manage it online.  Just make sure that your employee and personal information are close by.

Requirements to sign in or complete registration to Humana as a provider online:

  • Stable internet access
  • Information of the organization
  • Personal information

Easy steps to follow to register and create a new account: Complete Enrollment

  1. Visit this URL in your preferred search engine.
  2. Select “Register” button which is located in the upper right hand corner in orange.
  3. Complete the registration form that applies to you.

Easy steps to follow to login to your current account:

  1. Visit: in your preferred search engine to learn more. Then visit:
  2. Select the green ”LOGIN” button located in the upper right hand area.
  3. Type in your current User ID in the space provided.
  4. Type in your password in the space provided.
  5. Select the blue “Log in” button.